Monday-Friday, 9am-5pm ET
Last updated: February 2026
By accessing and using the pH Prescription website and services, you accept and agree to be bound by these Terms & Conditions. If you do not agree to these terms, please do not use our website or services.
You must be at least 18 years of age to use our services or enter into any agreement with pH Prescription. By using our services, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into a binding contract.
pH Prescription provides water filtration products and services including whole home water filtration systems, drinking water systems, shower and bath filters, UV disinfection systems, and commercial water solutions. We serve residential and commercial customers in Florida and nationwide.
The following terms apply specifically to our SMS/text messaging program.
When you opt in to our SMS program, you may receive text messages from pH Prescription including:
Message frequency varies based on your interactions with us and your service needs. You may receive approximately 4-8 messages per month, though this may vary.
You can cancel the SMS service at any time. Just text STOP to (772) 220-8789 or reply STOP to any message you receive from us.
After you send the SMS message "STOP" to us, you will receive one final SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us.
If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again.
We also accept the following opt-out keywords: STOPALL, UNSUBSCRIBE, CANCEL, END, QUIT, or any other reasonable opt-out request.
If you are experiencing issues with the messaging program, you can reply with the keyword HELP for more assistance, or you can get help directly at:
As always, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency varies. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.
Carriers are not liable for delayed or undelivered messages. We and wireless carriers are not responsible for any delays in the delivery of messages or for any errors in the content of messages.
Our SMS program is compatible with the following major wireless carriers:
AT&T, Verizon Wireless, T-Mobile, Sprint, U.S. Cellular, Cricket Wireless, MetroPCS, Boost Mobile, Virgin Mobile, Alltel, and other major carriers. Carriers are not liable for delayed or undelivered messages.
Your mobile phone number and opt-in consent data will not be shared with third parties for marketing purposes. For more information, please review our Privacy Policy.
By using our website and services, you agree to:
All content on this website, including text, graphics, logos, images, and software, is the property of pH Prescription or its content suppliers and is protected by intellectual property laws. You may not reproduce, distribute, or create derivative works from this content without our express written permission.
Our free consultation service is offered at no charge and with no obligation to purchase. Consultations are conducted by trained professionals and recommendations are provided for informational purposes to help you understand your water quality and filtration options.
pH Prescription offers a lifetime warranty on parts for our water filtration systems. Specific warranty terms vary by product and will be provided at the time of purchase and installation. Professional installation is available for all systems.
To the maximum extent permitted by law, pH Prescription shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or relating to your use of our website or services. Our total liability for any claims arising under these terms shall not exceed the amount you paid for our services.
You agree to indemnify and hold harmless pH Prescription, its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from your use of our website or services or your violation of these terms.
Our website may contain links to third-party websites. We are not responsible for the content or privacy practices of these external sites. We encourage you to review the terms and privacy policies of any third-party websites you visit.
These Terms & Conditions shall be governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict of law provisions.
We reserve the right to modify these Terms & Conditions at any time. We will notify you of significant changes by posting the updated terms on our website. Your continued use of our services after any changes constitutes your acceptance of the new terms.
If you have any questions about these Terms & Conditions, please contact us:
pH Prescription
Email: info@phprescription.com
Phone: (772) 220-8789
Toll-Free: (888) 728-2783
Address: 3210 SW 42nd Avenue, Palm City, FL 34990