Monday-Friday, 9am-5pm ET
Last updated: February 2026
pH Prescription ("Company," "we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or communicate with us, including through SMS/text messaging.
We may collect personal information that you voluntarily provide when you:
This information may include your name, email address, phone number, mailing address, property address, and any other information you choose to provide.
No mobile information will be shared with 3rd parties or affiliates for marketing or promotional purposes.
We collect your name and mobile phone number when you sign up for SMS updates. When you opt in to receive SMS messages from us, we collect and store your mobile phone number, the date and time of your consent, and records of your opt-in method (e.g., web form, keyword opt-in).
We use your personal information to:
We use your data solely for sending updates, promotions, appointment reminders, and service-related notifications related to our water filtration products and services. SMS messages may include appointment confirmations, service reminders, promotional offers, and important updates about your account or services.
We protect your data through encryption and secure storage measures to prevent unauthorized access. We implement appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.
We retain your information as long as you are subscribed to our SMS service. You may request deletion at any time. We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. For SMS subscribers, we retain consent records for as long as you remain subscribed and for a reasonable period thereafter as required by law.
Mobile numbers and opt-in consent data will NOT be shared with any third parties or affiliates for marketing purposes. We do not sell, rent, or trade your personal information, including your mobile phone number, to third parties for their marketing purposes.
We may share mobile numbers and opt-in data only with subcontractors or service providers under strict confidentiality, and only to support customer service, delivery, or technical operations of our SMS program. These service providers are contractually obligated to protect your information and use it only for the purposes we specify.
All text-messaging originator opt-in records and associated consent are kept private and will never be transferred to third-party marketers. We maintain strict controls over your opt-in consent data and do not share this information with any parties seeking to send you marketing messages.
We may disclose your information if required by law, court order, or government regulation, or if we believe disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.
You can opt out of receiving SMS messages at any time by:
After you opt out, you will receive one final confirmation message and will no longer receive SMS messages from us unless you re-subscribe.
You have the right to access, correct, or delete your personal information. To make such a request, please contact us using the information provided below.
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you believe we have collected information from a child under 18, please contact us immediately.
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.
If you have any questions about this Privacy Policy or our privacy practices, please contact us:
pH Prescription
Email: info@phprescription.com
Phone: (772) 220-8789
Toll-Free: (888) 728-2783
Address: 3210 SW 42nd Avenue, Palm City, FL 34990